Dear Smedson Customer


We talk a lot about our products here at Smedson and with good reason. We’re very proud of the variety and quality of the homeware, glassware and cookware we have on offer. It is part of our continuing mission to search out and provide the very best brands and products for our customers, because we know that their homes are important to them.

Equally important to us, however, is our customers feel about shopping with Smedson. We know that online shopping is convenient, it allows you to, from the comfort of your home, to take your time – to find exactly the right items at exactly the right price.

But, here at Smedson, we know that something else can get lost in the equation – good, old-fashioned customer service.

Like everything else here at Smedson, however, we don’t believe that quality or service needs to be old-fashioned. We prefer the word “classic”. And that’s why we pride ourselves on our customer service.

At any point during your shopping experience, there are real people available to speak to. To answer questions about your orders, about our products, about anything and everything Smedson.

We want you to know that when you shop with Smedson, you are a valued customer. We want your experience to be easy and enjoyable. So, please speak to us. Let us know what kind of products you’d like to see. Let us know about your Smedson experience.

And, though we always hope you don’t have any problems, we are here to deal with them if they do arise.

So, whatever your needs, please do contact us.

We look forward to having you as a Smedson customer for a long time to come, so we’re very much looking forward to hearing from you.

And, in the meantime, why not check out our current special offers, like this six pack of IPA Craft Beer Glasses from Spiegelua and let us know what you think.

There’s plenty more where that came from.